Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 1-4 business days to arrive if ship from our office. However, if we ship direct from Warehouse deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email and WhatsApp massaging.

If we provide you with tailored tracking number allocated to your shipment, you can conduct them directly if you want to.

Most DHL shipment are directed to our offices as they leave Warehouse in bulk

We use all major carriers, and local courier partners. You’ll be asked to select ship or pickup (all our pickup address are not shown on checkout) method during checkout.

Product

All our products are covered with warranty

At SIMWOOD we always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We do not normally keep all invertory at our offices, we keep best sellers at most. However, if you want to pay as you pick make arrangements with our customer support team to keep your disired product ready for pickup, usually takes five working days.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Our Price

We at SIMWOOD we always strive to achieve low prices and good quality, to keep your spirits high and maintain a happy customer society.

We at SIMWOOD we always strive to achieve low prices and good quality, to keep your spirits high and maintain a happy customer society.

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Our local and international couriers do not accept cash on delivery. Unless arranged with our customer support team

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

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